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Managing Your Wellness II

Managing Your Wellness II

It is time for another installment of managing your wellness editorial.  This week I am going to review how in 5 minutes you can improve your overall mood. Every cubicle-locked employee prays for a few minutes outside on a beautiful day. How many times have you been so swamped at work that you have just skipped your lunch or just ate at your desk and never stepped out of your office. The next time you’re looking for a natural mood...

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6 Steps For The Couch Potato

6 Steps For The Couch Potato

There maybe snow still out on the ground but summer will be here quick, and if you haven’t already started working on your summer swimsuit body, don’t panic, yet. There is still plenty of time to get in shape and feel better about you inside and out. Here are 6 Simple Things to follow to help your  Summer start out with positive look. 1. Drink Water – Water seriously is one of the key aspects to getting your body back...

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Customers are King… Minus the Angry One.

Customers are King… Minus the Angry One.

Of course my title is a joke!  Our account team has said that exact phrase many times though.  You know that if you interact with any sort of B2B or B2C business customer interaction will come into play at some point.  Our agencies life-blood is our clients.  We deal directly with employers and employees everyday as the go between from the insurance company.  Here are some keys to success in dealing with those “dissatisfied” folks.  I...

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Getting Kids Immunized… An Ounce of Prevention

Getting Kids Immunized… An Ounce of Prevention

From time to time I like to discuss health prevention.  The correlation between prevention and insurance coverage is a direct parallel.  It is always better to prevent a disease than to treat it. Vaccines prevent disease in the people who receive them and protect those who come into contact with unvaccinated individuals. Vaccines help prevent infectious diseases and save lives. Vaccines are responsible for the control of many infectious...

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Exceptional Customer Service?

Exceptional Customer Service?

The Golden Rule is an ethical code that states one has a right to just treatment, and a responsibility to ensure justice for others. This comes from the proverb “do unto others as you would have others do unto you.” Customer service should be as routine as paying your bills or ordering office supplies. It doesn’t have to be elaborate to make an impression. Often it’s the small things that customers remember: a phone call returned on time,...

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